---
title: Warranty
description: "Grit Cargo assures that its products will be in optimal working condition at the time of dispatch. This warranty is subject to the following conditions:\n\nGritcargo instruments are designed as monitoring devices and do not perform control or regulation functions. Consequently, the manufacturer's liability is confined to either replacing or refunding any defective instrument. Gritcargo shall not be held accountable for product failures resulting from:\nNegligence or misuse Modifications, alterations, or repairs conducted by entities other than Gritcargo."
---

[Skip to content](https://support.gritcargo.com/warranty-0#main-content)

[![](https://support.gritcargo.com/hs-fs/hubfs/gritcargo_logo_lime.png?width=200&height=47&name=gritcargo_logo_lime.png)](https://gritcargo.com/)

- [Submit a Ticket](https://support.gritcargo.com/submit-a-ticket)

Open main navigation

Close main navigation

- [Submit a Ticket](https://support.gritcargo.com/submit-a-ticket)
- [Go to GritCargo.com](https://www.gritcargo.com/)

[Go to GritCargo.com](https://www.gritcargo.com/)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://support.gritcargo.com/?hsLang=en-gb)
2. [FAQs](https://support.gritcargo.com/faqs?hsLang=en-gb)
3. [iMSense RTL](https://support.gritcargo.com/faqs?hsLang=en-gb#imsense-rtl)

# Warranty

GritCargo assures that its products will be in optimal working condition at the time of dispatch. This warranty is subject to the following conditions:

- Gritcargo instruments are designed as monitoring devices and do not perform control or regulation functions. Consequently, the manufacturer's liability is confined to either replacing or refunding any defective instrument. Gritcargo shall not be held accountable for product failures resulting from: 
    - Negligence or misuse, modifications, alterations, or repairs conducted by entities other than GritCargo.

- [Getting started](https://support.gritcargo.com/getting-started?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/getting-started?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/getting-started?hsLang=en-gb#dashboard)
- [Guides](https://support.gritcargo.com/guides?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/guides?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/guides?hsLang=en-gb#dashboard)
- [Troubleshooting](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#dashboard)
- [FAQs](https://support.gritcargo.com/faqs?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/faqs?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/faqs?hsLang=en-gb#dashboard)
- [Compliance & Security](https://support.gritcargo.com/compliance-security?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/compliance-security?hsLang=en-gb#imsense-rtl)

[![](https://support.gritcargo.com/hs-fs/hubfs/gritcargo_logo_lime.png?width=200&height=47&name=gritcargo_logo_lime.png)](https://support.gritcargo.com/?hsLang=en-gb)

[mailto:support@gritcargo.com](mailto:support@gritcargo.com) <https://www.linkedin.com/company/gritcargo/>

Copyright © 2025,