---
title: Troubleshooting | Help Centre
description: Troubleshooting
---

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1. [Help Centre](https://support.gritcargo.com/)
2. [Troubleshooting](https://support.gritcargo.com/troubleshooting)

# Troubleshooting

- [How do I submit a ticket?](https://support.gritcargo.com/submit-a-ticket)

## iMSense RTL

- [How do I log a ticket?](https://support.gritcargo.com/how-do-i-log-a-ticket)
- [My iMSense RTL device wont turn on.](https://support.gritcargo.com/my-imsense-rtl-device-wont-turn-on)
- [My iMSense RTL is not connected to my shipment](https://support.gritcargo.com/my-imsense-rtl-is-not-connected-to-my-shipment)
- [My iMSense RTL device isn't showing up on the dashboard.](https://support.gritcargo.com/my-imsense-rtl-device-isnt-showing-up-on-the-dashboard)

## Dashboard

- [How do I log out of the Dashboard?](https://support.gritcargo.com/how-do-i-log-out-of-the-dashboard)
- [My password isn't working](https://support.gritcargo.com/my-password-isnt-working)
- [How do I get to the dashboard?](https://support.gritcargo.com/how-do-i-get-to-the-dashboard)

- [Getting started](https://support.gritcargo.com/getting-started#main-content)

    - [iMSense RTL](https://support.gritcargo.com/getting-started#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/getting-started#dashboard)
- [Guides](https://support.gritcargo.com/guides#main-content)

    - [iMSense RTL](https://support.gritcargo.com/guides#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/guides#dashboard)
- [Troubleshooting](https://support.gritcargo.com/troubleshooting#main-content)

    - [iMSense RTL](https://support.gritcargo.com/troubleshooting#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/troubleshooting#dashboard)
- [FAQs](https://support.gritcargo.com/faqs#main-content)

    - [iMSense RTL](https://support.gritcargo.com/faqs#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/faqs#dashboard)
- [Compliance & Security](https://support.gritcargo.com/compliance-security#main-content)

    - [iMSense RTL](https://support.gritcargo.com/compliance-security#imsense-rtl)

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