---
title: My password isn't working
description: My password isn't working
---

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# My password isn't working

On your login page, click on "Forgot Password"

![Step 1-1](https://support.gritcargo.com/hs-fs/hubfs/Step%201-1.png?width=534&height=257&name=Step%201-1.png)

Input your email address, and you will receive an OTP to reset your password.

![Step 2-3](https://support.gritcargo.com/hs-fs/hubfs/KB%20Software%20Navigation/Step%202-3.png?width=534&height=269&name=Step%202-3.png)

If this fails, please contact support@gritcargo.com

 

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    - [Dashboard](https://support.gritcargo.com/guides?hsLang=en-gb#dashboard)
- [Troubleshooting](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#dashboard)
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    - [Dashboard](https://support.gritcargo.com/faqs?hsLang=en-gb#dashboard)
- [Compliance & Security](https://support.gritcargo.com/compliance-security?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/compliance-security?hsLang=en-gb#imsense-rtl)

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