---
title: How do I log a ticket?
description: How do I log a ticket?
---

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- [Submit a Ticket](https://support.gritcargo.com/submit-a-ticket)

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- [Submit a Ticket](https://support.gritcargo.com/submit-a-ticket)
- [Go to GritCargo.com](https://www.gritcargo.com/)

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1. [Help Centre](https://support.gritcargo.com/?hsLang=en-gb)
2. [FAQs](https://support.gritcargo.com/faqs?hsLang=en-gb)
3. [iMSense RTL](https://support.gritcargo.com/faqs?hsLang=en-gb#imsense-rtl)

# How do I log a ticket?

**Option 1**

From your dashboard, click on any of the icons on the left of the screen.

![Step 1-2](https://support.gritcargo.com/hs-fs/hubfs/KB%20Software%20Navigation/Step%201-2.png?width=534&height=261&name=Step%201-2.png)

This will bring up two options in the bottom right hand corner of your screen.

![Step 2](https://support.gritcargo.com/hs-fs/hubfs/Step%202.png?width=534&height=266&name=Step%202.png)

Click on Support, then click on "Send an email"

![Step 3-2](https://support.gritcargo.com/hs-fs/hubfs/KB%20Software%20Navigation/Step%203-2.png?width=534&height=262&name=Step%203-2.png)

**Option 2**

From the GritCargo Help Centre - www.support.gritcargo.com, click on

![Step 4-2](https://support.gritcargo.com/hs-fs/hubfs/KB%20Software%20Navigation/Step%204-2.png?width=534&height=256&name=Step%204-2.png)

Complete the form, and click "Submit"

![Step 5-2](https://support.gritcargo.com/hs-fs/hubfs/KB%20Software%20Navigation/Step%205-2.png?width=534&height=454&name=Step%205-2.png)

**Option 3:**

From the GritCargo website - www.gritcargo.com, click on

![Step 6-2](https://support.gritcargo.com/hs-fs/hubfs/KB%20Software%20Navigation/Step%206-2.png?width=534&height=300&name=Step%206-2.png)

 

 

- [Getting started](https://support.gritcargo.com/getting-started?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/getting-started?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/getting-started?hsLang=en-gb#dashboard)
- [Guides](https://support.gritcargo.com/guides?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/guides?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/guides?hsLang=en-gb#dashboard)
- [Troubleshooting](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/troubleshooting?hsLang=en-gb#dashboard)
- [FAQs](https://support.gritcargo.com/faqs?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/faqs?hsLang=en-gb#imsense-rtl)
    - [Dashboard](https://support.gritcargo.com/faqs?hsLang=en-gb#dashboard)
- [Compliance & Security](https://support.gritcargo.com/compliance-security?hsLang=en-gb#main-content)

    - [iMSense RTL](https://support.gritcargo.com/compliance-security?hsLang=en-gb#imsense-rtl)

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